Sunday, March 13, 2011

Going nuclear?


This weekend is another proof of the absurdities of short-lived international news cycles. While the revolution in Northern Africa/Libya is still ongoing but features rather low on news sites, and academic scandals are forgotten totally - the earthquake plus tsunami in Japan has swept most other stories from the screen.

Fair enough. What we have seen from Japan has been harrowing. Crane & Matten have taught and worked with many Japanese students over the years and our thoughts have been with them in recent days. We hope that they and their families are all fine and wish them our heartfelt best. Let us know how things are going!

One facet of the catastrophe though moves it clearly to a next level of watching some apocalyptic science fiction movie: We are talking about the ongoing news story about the explosion and potential meltdown of so far four nuclear reactors (by the time we write this). The nuclear beast is rearing its ugly head again.

We remember when the Chernobyl accident happened in 1986 many western commentators put much of the blame on the allegation that the Soviets had old technology, they did not run things properly and anyway, it just went to show that communists are not good at anything. Now – this is Japan, one of the high tech capitalist nations of the world. Sure, this was triggered by one of the top 5 earthquakes in history. But in Japan, earthquakes are not what extreme snowstorms are in Britain. The Kobe earthquake which claimed six and a half thousand lives happened just 16 years ago.

The event hits at a time when nuclear power was experiencing a second spring in many industrial countries. As a carbon-free source of energy it seems a good alternative to fossil fuels, which are considered key drivers of climate change. Many countries that have been shying away from nuclear after Chernobyl or the Harrisburg incident in the US are now reconsidering their options. Finland has just built some new reactors, Obama has issued fresh permits for uranium mining in Colorado, even Germany (which ruled it out 10 years ago) is prolonging the life-cycles of its existing plants – just to name a few examples.

While many experts in environmental politics considered the debate on nuclear power dead by the beginning of the last decade, it is amazing to see that it has come back. The disaster unfolding as we speak in Japan elucidates exactly why a rational discourse on nuclear power is so difficult.

The main threats of this technology are consequences which are mostly uncertain or even unknown. In other words, these ‘risks’ – apart from a few accidents we have seen – entail consequences which humans normally will find difficult to imagine, much less to calculate. The speculations on TV by ‘experts’ about what happens to Japan in case this really turns bad clearly demonstrates this. While the probability of nuclear incidents historically has been very low, the potential impact is without boundaries. Geographical boundaries, but also temporal ones: how long will people suffer from the fallouts we have already seen this weekend? Not to think about the worst case scenario...

Nuclear risks are unique. Their probability – from all we know – is rather low and since we have so few incidents, they are hardly calculable (unlike your car insurance, where we have ample data to establish probabilities). At the same time, the potential impact or damage of a nuclear accident tends toward infinity. Thus the normal way of assessing risks is rather difficult: a probability next to zero times a damage next to infinity – what exactly does this risk look like?

It is here where irrationality and ideology often fill a gap in the debate, as rational concepts fail to analyze the problem. This is exacerbated by the problem that nuclear risks are now ‘compared’ to the risks of global warming – which again is a risk that is difficult to calculate. Not much mathematical information exists on how likely the increase in temperature is. And even less information is available on how hard climate change will hit, where, when, who, and which parts of the world. So, finding trade-offs between nuclear risks and climate change risks is next to impossible – proving another characteristic of those modern risks: their ‘incommensurability’, meaning, it is impossible to ‘compare’ and weigh these risks against each other.

So what hope is there after this wake-up call about the fact that nuclear is not the silver bullet against climate change? We have to accept that climate change is real (even though we can say with little certainty how exactly it will hit us) and nuclear power is not a safe option either. We would argue that much more effort, resources and political will has to be directed toward alternative sources of energy: energy saving (by many accounts our largest resource), renewables, and lifestyle changes. If the disaster in Japan would trigger that debate there is at least a glimmer of hope coming out of this unfolding catastrophe.

Photo by IgnatiusJReillyEsq. Reproduced under Creative Commons Licence

Monday, March 7, 2011

Controversies in university funding: LSE and the Libyan connection



The London School of Economics has been embroiled in a major controversy regarding its relationship with the under-siege Libyan regime, and most particularly Saif Al-Islam Gaddafi, the son of the Libyan leader. Last week saw the shock resignation of the LSE's Director, Sir Howard Davies, as a direct result of the crisis - a major scalp for those arguing that the university had put commercial interests before its academic integrity. But the case is far from clear cut.

So what has got the internationally acclaimed university into such hot water? The critical issue here is the receipt of money from sources attached to the Libyan regime, including a donation of £1.5m from a charitable foundation run by Gaddafi's son, and £2.2m paid to the university to train Libyan officials. To complicate matters, Davies also acted as an advisor to the Libyan sovereign wealth fund. Oh, and Saif Al-Islam Gaddafi is an alumnus of LSE, whose PhD, awarded in 2008, is now the subject of a heated plagiarism scandal. As with the recent case of Karl-Theodor zu Guttenberg, the German Defence Secretary that we covered two weeks ago, an on-line campaign to identify and make public alleged plagiarism offences in Gaddafi’s doctoral thesis has gathered considerable momentum, forcing the university to instigate an academic offences investigation. Who knew that PhD plagiarism would be such an on-trend internet phenomenon in the first months of 2011?

Davies' resignation from his role as Director of LSE could not have been envisaged only weeks ago. But with Gaddafi senior and his Libyan regime now widely condemned after the dictator’s brutal response to the public uprising in the country, (and Gaddafi junior very much defending his father’s position) those with links to Gaddafi have also increasingly come under fire. And it’s not only pop stars like Usher, Beyonce, and Nelly Furtado. When a university such as LSE is linked in such a direct way to human rights abuses, it is no surprise that its reputation will come under fire. As Davies remarked about his resignation:
"I advised the [LSE] council that it was reasonable to accept the money and that has turned out to be a mistake," he said. "There were risks involved in taking funding from sources associated with Libya and they should have been weighed more heavily in the balance."
Well yes, that’s probably so. University leaders do have a responsibility for upholding the reputations of their institutions. And despite the recent charm offensive from Libya, it certainly did continue to pose a significant reputational risk. But then with hindsight that is, of course, easy to say. The UK government was certainly strongly encouraging the LSE to engage more with the country and there’s definitely a strong case to be made that bringing the educational heft of the LSE to the Libyan regime might well have made a contribution to enhancing openness and democracy in ways that only a liberal education can. This side of the argument was persuasively presented by our former colleague, Darryn Mitussis, writing in the Letters pages of the The Guardian newspaper:
“Introducing the children of autocracy to the best traditions of critical, reflexive British education and inculcating anointed leaders with the rigours of public accountability and transparency is a wonderful and deeply subversive thing to do (irrespective of the fee accepted). If – and only if – accepting the money required a compromise in the academic integrity of the syllabus then resignation is appropriate. If academic standards were not compromised and it was still wrong to take Libyan money, then it is also wrong to take money from any number of government scholarship schemes funded by undemocratic states (including Saudi Arabia and China) that prepare their chosen future leaders for business, political and scientific leadership.”
There is clearly a broader issue here about the appropriate balance of public, private and international funding for education. But we agree that given the reality of so much external funding, the main issue with funding is whether it impedes academic freedom. When “strings” are attached to funding the ethical problem is one of misusing power to distort knowledge. With “no strings attached” arrangements, this moves to a more vague “complicity” with undesirable people or organizations or being associated with “dirty money”. Not that these are inconsequential considerations. But there is certainly a good case that can be made for using “bad” money for “good” ends – as critics of Microsoft’s monopolizing tactics might recognize in the Bill and Melinda Gates Foundation, for example. In the case of LSE, there is no evidence as yet of any such strings – but maybe Davies' prompt resignation could hint at further skeletons in the closet. Time will tell.

Ultimately though, universities should be (but are not) better prepared for the risks associated with their funding arrangements, especially in the UK where a great deal of controversy is attached to funding sources in higher education (a subject that barely raises a peep in North America). We should know, having both worked in a CSR centre initially funded with tobacco industry money (which understandably caused a storm) and now occupying chairs named in honor of a company featuring no less than two disgraced CEOs (HP), and a business man who among his many accomplishments was responsible for bringing the renowned animal lovers KFC to Canada (George Gardiner) – neither of which has raised a murmur.

When we joined the BAT-funded International Centre for Corporate Social Responsibility at Nottingham University in 2002 we quickly joined Jeremy Moon, the Director, in establishing a governance structure and a funding policy that ensured academic independence and scholarly freedom along with clear lines of decision making and reporting. LSE, by comparison is now nearly 10 years later only just talking about a developing guidelines for donations as part of an independent inquiry into the Libyan affair. Perhaps it would also be wise to belatedly start tackling the issue of plagiarism more concertedly. Davies was unlucky to take the fall for an unexpected series of events in the Middle East. But he only has himself to blame for not instituting the systems and structures necessary to deal with the problems effectively in the first place.


Photo by Leo Reynolds. Reproduced under Creative Commons Licence

Monday, February 28, 2011

Anti-corporate activism through social media: how Greenpeace is leading the way

As events in the Middle East have shown, social media can play a critical role in connecting up protesters around a common cause. Whilst in this context the aims are political and the targets are state leaders, over in the world of business, companies are also finding themselves the unwitting subjects of campaigns fueled by social media.   And leading the way in exploiting new technology to confront companies is Greenpeace. After having claimed the scalp of Nestle last year with its viral Kit-Kat ad that prompted the company to change its sourcing of palm oil, Greenpeace has also recently rolled out its "Polluter Harmony" campaign in Canada to confront government support of oil sands companies. Last week, it claimed another victory with the US retailer Costco announcing a major sustainable seafood initiative after a Greenpeace campaign featured the company in a series of videos going through an "Ocean destroyers anonymous' program. And now, it has set its sights on the social media giant itself, Facebook.

Greenpeace is no stranger to the use of new technology in anti-corporate activism. As Ethical Corporation reports, the organization was propelled onto the world stage by its use of live video footage from its campaign ship in the mid 1990s. The organization also led the way in using YouTube videos to target companies, such as its Kimberly Clark campaign back in 2004. Since then Greenpeace has continued to exploit developments in new media to get its message across and engage people in its campaigns against big companies. For example, a 2009 campaign against an extension to Heathrow airport involved setting up a 'Join the Plot' website that enabled some 90,000 people around the world to become "beneficial owners" of land earmarked for the new runway, thereby giving them the right to be represented at any future inquiries about the extension. Plans to extend the airport were subsequently shelved by the UK Government.

The Kit-Kat YouTube spoof, which was part of a concerted campaign to stop companies sourcing from the Indonesian palm oil supplier Sinar Mas, was so successful that it made it into our top 10 stories of last year. As Greenpeace put it, “With nearly 1.5 million views of our Kit Kat advert, over 200,000 e-mails sent, hundreds of phone calls and countless Facebook comments, you made it clear to Nestle that it had to address the problems with the palm oil and paper products it buys.”  And, lo and behold, it did.



The latest campaigns have so far garnered attention, and no doubt ruffled a few feathers, but it remains to be seen what kind of success they've actually achieved. The Polluter Harmony campaign was started in the US in time for Valentine's Day 2010. This February, attention switched to Canada after the Environment Minister Peter Kent started extolling the virtues of the 'ethical' oil sands. It's a well executed campaign featuring toe curling spoof videos of big company bosses and politicians (or 'tar-crossed lovers' as the Canadian declaring their love for each other in the form of those nauseating love match clips used by online dating sites such as e-harmony. Similar in style are the Costco videos portraying the company as an initially in-denial 'ocean destroyer' who eventually completes the 6-step program on sustainable fishing and graduates from rehab. They've generated thousands rather than 10s or 100s of thousands of views, so in social media terms have not exactly taken off, but all the same have clearly been a nagging irritant for the company.



And then there's Facebook. Here the tool isn't just social media, so is the target. It's a smart piece of media planning for Greenpeace to be attacking Facebook through, well ... Facebook. The main focus is a Facebook page urging the company to 'Unfriend Coal' as a power source for its new data centre. Featuring a cute logo that uses the iconic Facebook thumbs up (and thumbs down), as well as a cheeky (or maybe just annoying) video that apes the "Story of Stuff" technique to remix the Social Network the campaign is gradually going viral. The page now has some 60,000 friends and the video has been played almost half a million times on YouTube.

But its not just the numbers we should be looking at here. The interesting things about the Greenpeace social media campaigns is the way they manage to harness the power of new technology to get people to do more than just click 'like' or watch a 2 minute video. Here's a few of the things we think they're doing right:

Using social media to get people on the ladder of participation. Joining a Facebook group doesn't represent much in terms of participation, but issues like coal, seafood, runways or toilet paper aren't all that interesting. So it's critical to make it easy for people to get involved, to get their foot on the first rung of the ladder of participation, before engaging them further. Greenpeace has been adroit at engaging .. and then educating ... through providing extensive resources, constant updating of new material, and encouraging people to go go higher up the ladder. Once people know more, there's a better chance they'll participate more and write an email, join a protest, or create their own activist videos or photos.

Mixing earnestness with wit and irony. Activist groups believe passionately in what they do. and the issues they deal with are often ugly and unpleasant. So it's no surprise that their way of communicating is  a preachy form of earnestness. But that often doesn't work with social media where attention spans are small and content is typically "lite". Greenpeace has been effective in using wit and irony in its "lower rung" communications coupled with a more earnest voice once people's interest has been pricked. That combination is something other organizations, including companies, have struggled with.

Creative imitation. Like it or not, but in terms of getting a message across about big brands, parody works. Spoof ads, Facebook icons, dating websites - Greenpeace knows how to leverage the tools and brands of big business to communicate to the public. But it does so in a creative way that helps them stand out from a busy field. As academics, we'd be tempted to call this intertextuality - where the codes or meaning of one text are transferred or re-produced in another.

Fitting social media into a broader strategy.With all the hype around social media it's easy to forget that it's just one tool among many, and just one part of a broader strategy to achieve an organization's aims. Greenpeace appears to have been successful in deploying social media as part of a social change strategy that also involves direct dialogue with companies, developing new solutions, and tackling issues at a policy level.

And a couple of things they could still do better:

End of life 'take-back'. OK, it's not the same as letting your e-waste end up poisoning someone in Africa, but the artifacts of social media also tend to stay around a long time, especially online videos and webpages. Once a company like Nestle or Costco has changed its policy, Greenpeace might want to think about what it should do with all the critical content it has left out there that is no longer an accurate picture of reality. Taking videos down from your own website is one thing, but a successful "push strategy" can leave content lurking all over the web. We like the latest Greenpeace video 'Changes' celebrating Costco's success following the 5-step program - it's a real step in the right direction - but do they have a policy on what should be done about all the rest of the stuff they've produced and disseminated?


Further integration. So far, Greenpeace has been better at creating new content than linking it all up, especially between its different campaigns and across countries. It's a difficult challenge, especially in a network form of organization like Greenpeace International, and where you're trying to talk in (at least) two different voices. But greater integration can pay-off in terms of clarifying the message and capitalizing on successes. Given how far they have come already, it doesn't look to be beyond them. Though maybe that's just another of the secrets of success in social media - the courage to give up control.

Sunday, February 20, 2011

‘Baron zu Googleberg’


Our last blog looked at the role social media and other internet or mobile based communications technologies and their role in shaping a somewhat new, ideology-free form of revolution in Egypt. One of our readers hinted to Malcolm Gladwell’s comment on the web edition of the New Yorker which poured some water into the wine of excitement about the potential of new technology. And what we saw from Yemen, Bahrain and other Arab countries this week seems to add to the perspective: it is not just new media which makes revolutions inevitable. There are still a number of other factors which mediate the eruption and impact of widespread discontent in the Middle East.

On a different note though, last week has shown the power of the internet for holding politicians accountable in a somewhat new and quaint context. Since a couple of years, Germany has a new rising star in politics, the current Secretary of Defence Karl-Theodor zu Guttenberg (his real name runs over half a page of nobility titles and stuff – we spare you this). He is young (39), smart and eloquent, good looking, filthy (old money-) rich as a Baron with a long ancestry of Franconian nobility, boasts a beautiful wife and cute kids and so far has done quite a good job as a federal top politician in Berlin. He is well connected, also beyond Germany and one of the few German politicians who can actually talk coherently in English (then Industry Secretary). Many touted him for future Chancellor (German for Prime Minister).

Earlier last week though events took an ugly turn. Andreas Fischer-Lescano, a law professor from Bremen University, published a book review of Guttenberg’s recently published PhD thesis in some law review. Initially drawn to the work by scholarly interest – the book is a comparative study of constitutional law in the US and Europe – he had some strange dĂ©jĂ -vu’s while reading Guttenberg’s 435-page tome. He googled a few paragraphs which appeared familiar and as a result, he published in the appendix to his review dozens of passages, where Guttenberg had just copied and pasted newspaper articles, speech manuscripts and journal papers. Of course without any citation, any reference and without even mentioning most of them in his 50-page reference list. Immediately, an online community of bloggers and researchers zoomed in on the case. The immediately set up website ‘GuttenPlag Wiki’ so far has digged up around 120 alleged incidents of plagiarism in Guttenberg’s PhD.

Now one has to consider that in Germany carrying a ‘Dr.’ in front of your name - rather than indicating academic ambitions – is, however, by now almost a requisite to enter the higher echelons of politics and business. So getting the title by what now appears to be a thesis rampant with plagiarized parts is no small feat. No wonder this lead to widespread debate about whether such a cheating and disingenuous individual could still be in such senior political role. Especially as his brand was very much predicated on being ‘authentic’, ‘straightforward’ and ‘genuine’ – unlike all those clichĂ©s the public normally harbours about the political class. The glee about ‘zu Copyberg’, ‘Baron Cut-and-Paste’ or ‘zu Googleberg’ is limitless in European media.

Now the interesting thing about this is not necessarily the fact that we come across yet another sleazy politician. Fair enough, if the allegations are true, zu Guttenberg has cheated and there is no way he could keep his degree. More serious, it now came out that he also used the Parliamentary Research department and pasted their reports into his PhD - without any reference. In fact, suspicions that the whole tome was written by a Ghostwriter are now popping up all over the web. The Minister has announced on Friday: "I will temporarily, I repeat temporarily, give up my doctoral title." Crisis management German style.

The really interesting story in our view though is the pivotal role the internet has played in this case. The initial review in the law journal was only possible because some young guy in a provincial university was able to use Google and other software to detect plagiarism comprehensively. And the subsequent frenzy of research online which discovered even more incidents of plagiarism just put up the heat on Guttenberg. Politicians – like most of us these days – are so much more transparent and thus also accountable for their legacy and actions – just because technology empowers ‘normal’ citizens to access so much more information. One of the funnier incidents in cypberspace is the facebook page on this (‘If Guttenberg has a Doctor, I want one too!’) or the new keyboard designed for PhDs a la Guttenberg - with all keys removed except the 'c'ut and 'v'-paste ones...

The lessons from this are clear. Yes, it still matters how people think, what ethical convictions drive them and what values are held in high regard. For many other places in the world, this scandal just sounds a little quaint, German, parochial. In the Anglo-Saxon World, politicians are more prone to fall over irregularities in their love life. But the dynamics and the mechanics of political processes – be it the fairly prosaic plagiarism in the PhD thesis of a German politician or the far more substantial way of organising a revolution in Egypt – are fundamentally altered by the way we can access, process, analyse and distribute information these days. Kadhafi’s shoutdown of social media in Libya today just seems to underline this point.

Needless to say, that those cases also raises some challenging implications for private corporations, whose ethical behaviour now - just by dint of the technical means - faces a new wave of transparency. But that's a topic for a whole now blog, we guess.

Photo by isafmedia. Reproduced under Creative Commons Licence.

Monday, February 14, 2011

Egypt and the revolutionaries with MBA degrees


Like many of you we have been glued at times to the TV screens these last days. Seeing the masses assembling on Tahrir Square in Cairo asking for a peaceful transition to democracy in one of the biggest Arab nations is something of a watershed. For too long we in the West were just used to taking for granted that, well, if it comes to politics, the Arab world is a wholly different story. And the botched attempts to parachute ‘democracy’ into Afghanistan and Iraq seemed to underline this notion.

But now, the chips on the table seem to be mixed for a whole new round. This being a business ethics blog, lets first work through some of those issues with regard to recent developments in Egypt. Let’s look at the upshot. The current revolution would not have been possible without new media –or social networking companies. Twitter, Google, Facebook were instrumental in coordinating, organizing and network the protest movement. All of which, of course, are private companies.

We think it’s a good time to give Google some credit – especially as we have taken them to task in some of or our earlier blogs every now and then. One of their executives actually became a leader in the movement, which so far has shown little signs of a coordinated effort. Google – symbolically represented by Wael Ghonim, their marketing executive for the Middle East, has become a pivotal player in the ‘revolution’ in Egypt. The support of social media has been vital – even after the Egyptian government closed down internet communication. It was then when Twitter opened the ‘SayNow’ feature, allowing sending messages via telephone. As Ghonim pointed out himself in an interview with ABC's 60 Minutes program, much of the pressure to free him from his 12 days in solitary confinement by the Egyptian police came from his employer Google itself. All in all then, we have seen private businesses ‘enabling’ civil and political rights, much along the lines of one our most cited papers.

In a similar vein, some companies have also collected some shame. Vodafone’s network was used by the existing Egyptian authorities to send compulsory messages to their users in support of the system. Vodafone’s explanations do not sound very convincing. When has a major multinational accepted an abuse of their assets lately? Looking at the way Vodafone has managed its business so far, not at least the vociferous determination it applied to their takeover of Mannesmann in Germany years ago, their complicity in this approach sounds less than convincing. Framing themselves as a helpless victim just doesn’t wash.

Leaning back and comparing the current uprising in Egypt (and other Arab countries) to, say the fall of Communism in Eastern Europe 20 years ago, there are some remarkable differences now. Apart from such accidental leaders like Wael Ghonim – who does not intend to play a bigger role in Egyptian politics and just wants to go back to work – it really was a ‘leaderless rebellion’. No particular persons, organisations, ideologies or religious groups can be identified to have fuelled the process. Ghonim told ABC’s 60 Minutes program that ‘we don’t understand politics’. He is not a trade unionist (like Poland’s Lech Walesa), nor a writer or artist (such as the Czech Vaclav Havel), but a marketing executive with an MBA from the American University in Cairo. The MBA as a degree which provides skills for being a revolutionary? – who would have thought!

The success of the movement seems to lie in a combination of people agreeing on a minimal demand (to get rid of Mubarak) and a new set of very efficient tools (social media) to coordinate this effort. Internet and mobile communication played a pivotal role, not at least also because it allowed considerable exchange of knowledge and experience among a global group of activists in Tunisia, Serbia and the US. Pragmatism and access to new forms of information sharing seem to be the two crucial ingredients of this latest revolution.

This said, some big questions however are yet to be answered. First, will this movement spread? Today’s news from Iran, Yemen, Bahrain seem to point in this direction, but it appears that those regimes tend to be more ready and unequivocal in their resort to using force against the protesters. The second question of course points to – however spectacular the fall of Mubarak by peaceful means may be – what will succeed these regimes? To build democracy will take time and allowing people elections is just a first step. Signs are that the new Egyptian politics stays on its pragmatic course: Where else have we ever seen the revolutionaries coming back to their square of victory and, after their job of toppling the regime was done, cleaning up with broom and shovel the garbage left behind by peaceful protest?

Photo by Ahmad Hammoud. Reproduced under Creative Commons Licence