Showing posts with label media ethics. Show all posts
Showing posts with label media ethics. Show all posts

Friday, October 5, 2012

Looking for positive outcomes from plagiarism in the Margaret Wente affair


Following on from the earlier guest post from our York colleague Dawn Bazely regarding the Globe and Mail plagiarism case, we asked Dawn to tie up the loose ends by identifying some of the positives that have emerged from the whole affair. This is what she has to say....

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There was a lot of learning to be had from following the Margaret Wente story last week. All in all, last week was important if you have ever written an assignment (e.g. essay or laboratory report), or have taught any form of writing or have read a newspapers or magazine. This covers pretty much most of the Canadian population!

Questions were raised by mainstream journalists, bloggers and hundreds of the readers of online stories, about whether Wente was guilty of plagiarism, and the behaviour of a number of Globe and Mail staff in responding to this allegation. These stories came out in publications that included Macleans, the Toronto Star, the National Post, and Toronto Life, and even the Guardian. Those asking questions included John Miller, a former dean of journalism at Ryerson, Elizabeth James with Vancouver’s North Shore News and the blogger at the Sixth Estate who wrote about How media should handle a plagiarism scandal

Why were the Globe and Mail’s ethics and standards being called into question? In a nutshell, several columns by Globe and Mail columnist Margaret Wente had been scrutinized by an Ottawa artist and professor, Carol Wainio in her Media Culpa blog. Over several years, Media Culpa posted comparisons of older text by other authors to the text in some of Wente’s columns. Wainio made several of these comparisons. Wente’s columns made no attributions or reference to this other work, and strings of words were identical.

What made it possible for everyone to weigh in with an opinion, was that the Media Culpa’s blogs provided similar comparisons if text to those produced by plagiarism software, such as Turnitin.com. With Turnitin output reports, side-by-side text comparisons are made. Every course director and teaching assistant must make a judgment about these Turnitin text reports, and decide what to tolerate in terms of the cutting and pasting of text. There will be a process for taking this up with students whose work is identified in this way.

The response that unfolded to Media Culpa’s posts, which Wainio had conveyed on several occasions to the Globe and Mail, was that various editors and columnists (including Wente herself) defended a position on plagiarism in which a certain amount cutting and pasting of text written by someone else is to be expected and accepted. Reasons for downplaying Wainio’s text comparisons included the pressures of meeting deadlines. A number of well known writers in “old media”, aka the mainstream press defended Wente. Some of them expressed the opinion that upholding the standards and principles of “academic” plagiarism, or the standards taught in university and high school, was just too difficult. The Wente apologists included Terence Corcoran and Dan Delmar at the National Post. Back at the Globe and Mail, the editor, John Stackhouse and the public editor, Sylvia Stead provided very muted and restrained responses, only after torrents of internet chatter ensured that the story did not die down.

Is cutting and pasting so unavoidable, so that we are we all guilty of using other peoples’ phrases and sentences?
Some members of the reading public seem to think so. Jack, commented at the crux of the matter blog: “So she quoted without naming sources. I rarely do. Does that make me a plagiarist? “Sloppy journalism”? Disagree. If that were true we would all be guilty but we aren’t are we?”

The title of Dan Delmar’s column at the National Post was: Are we all “self-righteous” sinners cast(ing) the first stone at Margaret Wente? My answer to this is a definite “no”. Biology laboratory reports provide a good case study for evaluating just how prevalent cutting and pasting actually is. Hundreds of student do the same experiments every year, and write up their results. Up to to now, thousands of these reports have been run through plagiarism software such as Turnitin. This software checks for patterns in words, and compares one person’s text against that from other sources: the internet, other student papers, journals, and whatever other text is available and accessible.

The Turnitin reports shows that it IS possible for thousands of students to write up the same experiment with relatively little overlap in sentence structure. The one exception is the methods section, in which students often quote directly from the laboratory manual, and it has been easy to put guidelines into place for quoting them.

Nevertheless, IS the academic integrity project in jeopardy?
There may be a very real case for arguing that different kinds of writers should be held to different standards, but there is no doubt in my mind that if Margaret Wente had submitted the columns in which Wainio detected unattributed text as undergraduate assignments, that she would have been called in for a chat with the teaching assistant and course director. Not surprisingly, a US Gallup poll found that journalists aren’t high on the public’s honesty list.

While the entire affair raised serious questions about the ethical behavior of powerful members of “old media”, in general, I tend to agree with the Back of the Book blog, that there has been an upside to the Wente case.

Good pedagogy includes raising awareness about the rules of academic integrity and plagiarism. Academic integrity is not primarily about punishment but about learning how not to plagiarize, and give credit appropriately. Many of the frontline workers, such as grad student blogger, gradstudentdrone, in the war on cut and paste have stepped forward during l’affaire Wente, to acknowledge the challenges, and the grey areas of confronting plagiarism.

The reader responses have shown that these principles and ethical codes relating to academic integrity are taken very seriously by many outside of academia and the media. Being able to view the text comparisons directly, was no doubt a contributing factor to the outrage at the behavior of senior editors, and the picture that their actions paint of the corporate culture. Carol Wainio wrote several responses on her blog and in the mainstream media that were calm, measured and logical. This all served to reinforce the impression that a section of the media establishment has been making judgment calls that put them out of line with teachers, readers and members of the mainstream media who are more apt to look at the evidence without blinking. Kathy English, the Toronto Star’s public editor described the Wente case as a test of accountability.

Perhaps the most positive outcome is the broad discussion that the Wente story generated. A very cool example is the discussion thread about this on the Vancouver Canucks Hockey team forum. Thank goodness the fans have something to distract them. This incident also gave many people cause for reflection and rememberance, such as David Climenhaga’s raising the tragic case of Toronto Star journalist Ken Adachi, who committed suicide after being found plagiarizing. 

Dawn Bazeley

Image by Jobadge. Reproduced under Creative Commons Licence

Tuesday, July 19, 2011

Murky Murdoch

To write about Rupert Murdoch, the Australian born media mogul and Chairman & CEO of Newscorp, in a business ethics blog seems somewhat tedious. Already in the first edition of our business ethics textbook nearly a decade ago we had a vignette on him and his conspicuous influence on governments and public opinion.

There is however now a good reason to take the subject up again. Murdoch and his British subsidiary News International have taken the old story to a new level (The Guardian maybe has the most comprehensive coverage on this).

Murdoch’s British tabloid ‘News of the World’ (NoW) has been in the headlines for a while for hacking into voicemail accounts of a number of celebrities. Actually the story is now lingering on since at least 2007. It only broke last week as to what the real extent of this scandal has grown into over the years: voicemail accounts, cell phones, bank accounts and legal files of some 4,000 individuals, 5,000 landline numbers and 4,000 mobile numbers may potentially have been hacked into not only by NoW, but also by other Murdoch papers such as The Sun or The Times. One of the things that gave the investigation extra spice was that among the targeted were many senior British politicians and – oh what sacrilege! – the Royal Family.

What really tipped over the debate is that NoW allegedly hacked into voicemail/cell phone accounts of abducted children, British Iraq war veterans or 7/7 victims. In the case of Milly Downing, a girl who was reported missing and ultimately turned out to be murdered, NoW not only hacked into her voicemail. They also deleted messages, which gave her parents the impression that she possibly might be alive – while the NoW ‘investigators’ already knew that this would be a false hope. At this stage allegations that NewsCorp has hacked into the phones of 9-11 victims are discussed in the media – which moves this scandal to a new level beyond just the UK.

First, it’s interesting how the ‘old’ story of media power over government plays out in this particular case. From Tony Blair on the one hand to David Cameron on the other – the intricate connections and the dependency of political leaders from Murdoch’s news empire has come to the fore once again. In Cameron’s case, the fact that he employed the already tainted NoW executive Andy Coulson as his communications officer has plunged his government into a crisis over those allegations. Ex UK Prime Minister Gordon Brown seemed to have stayed a bit cleaner here – one wonders if that is one of the reasons why the NoW published the health record of his then infant son.

No wonder then that a hard handed crackdown from the British government was somewhat difficult to assemble. It did not help that Scotland Yard, too, had obviously very cosy ties to Murdoch’s empire and for some time had the chief ‘hacker’of NewsCorp on their own payroll. The resignation of two senior officials this weekend just demonstrates how serious this has become. Yesterday’s reports on the death of Sean Hore, a whistleblower in the case asserting that Coulson knew about the hacking for years, just adds another layer of both tragedy and intrigue to what now looks the saga out of which crime fiction is made.

As an ironic aside, the entire scandal occurred in the first place because journalists were in fact doing actual journalistic work, which is: investigation. We have commented on the threat free media on the internet poses to this often costly side of news production by private news organisations. At the same time it appears that commercial pressure led to some rather ‘cost effective’ approaches into illegality to give way to sound journalistic work.

The ironic twist – and maybe the new angle - in all this seems to be that Rupert Murdoch and his family are now putting up at least the appearance of taking the scandal seriously just because they are a private company. Lets call it for a second the ‘commercial forces cleaning up the ethical misconducts of commercial media’-hypothesis. After all, more than anybody else the shareholders of News International now might ask serious questions about how events like this could happen which ultimately have – according to some accounts – reduced the value of the company by some 20%? And many alleged that Murdoch only threw himself into cleaning up the scandal to secure his bid for taking over the British TV station BSkyB.

It was interesting to watch Murdoch Senior and Junior appearing before the Parliamentary Committee in London today. The more both father and son tried to assert that they had no prior knowledge of the business practices, payments to lawyers, bribes to the police etc. – which makes sense in terms of litigation and other legal responsibilities – every shareholder must ask him-/herself about the corporate governance of Newscorp. If it is true that Chairman (Murdoch Sr.) and COO (Murdoch Jr.) had no knowledge of major operations what does this say about their fiduciary responsibilities to shareholders? Those investors who still trust the organisation will probably only do so because they know that informally the reality is maybe somewhat different.

Our somewhat reckless thesis here gets more fodder if we consider that the debate in the United States (which allegedly accounts for a third of Murdoch’s business) now focuses on whether News International (which owns Fox News or the The New York Post, among others) might be taken to court there because of the Foreign and Corrupt Practices Act. After all, one of the allegations in the UK consists of bribing Policemen to release private information to the NoW. No wonder, Murdoch Sr. now puts a serious face on cleaning up his organisation.

In a similar vein, it also cannot be overlooked how all the main global news organisations have zoomed in on this case. This is understandable for The Guardian or the BBC as domestic competitors, but also the New York Times, the Globe and Mail in Canada or pundits like Keith Olbermann now for weeks have the phone hacking scandal on top of their front pages or opening editorials. In a world of tough commercial competition in the news market it is only too understandable that the mishaps of Murdoch’s empire as a key competitor are a field day for those media players.

Will anything change? James Murdoch today announced in the hearing that his organisation is working on a new code of ethics. That much for solutions! – the sarcasm of this is certainly not lost on only the business ethics professor watching this. For us, the larger problem of Murdoch’s role in global politics is not that his organisations obviously resorted to shady practices in getting stories. It is still the fact that he personally wields enormous power over shaping public opinion. Blair, Cameron, or currently the ‘Tea Party’ movement in the US would be nowhere without his conglomerate backing them and providing a platform.

In this sense watching the Parliamentary Inquiry today was sad: as far as we can judge, the committee was staffed mostly by no-name backbenchers. No MP or politician of any stature (that is: with any strong future ambitions) would obviously dare to get into the way of Murdoch Sr. – who even in this ‘most humble hour’ of his career (as he put it today) could only barely disguise his contempt for them. Maybe those MPs should check on their cell phones or their kids’ health records or their tax returns – Rupert still has an army of ‘journalists’ out there who might return the favour one day in the future...

Picture by Surian Soosay. Reproduced under Creative Commons Licence.